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New Life LA Terms & Policies


Terms & Policies

Effective Date: July 7, 2026

Support the Server

Thank you for supporting our FiveM server. Contributions made through this store help fund server hosting, development, maintenance, moderation, asset creation, infrastructure, and ongoing improvements to enhance the player experience.

All purchases made through this store are voluntary contributions that may grant access to virtual in-game perks, features, items, services, or benefits within the server.


Digital Goods Disclaimer

All items, perks, packages, imports, services, and benefits available through this store are virtual digital goods that:

By completing a purchase, you acknowledge and agree that you are receiving access to virtual content and/or services only.

We do not guarantee that any item, perk, import, or service will remain available permanently or in its original form.


Custom Imports & Asset Ownership

Certain purchases made through this store may include custom-created or commissioned in-game content, including but not limited to:

By purchasing a custom import, commissioned item, or related service, you acknowledge and agree that:

The server reserves the right at any time to modify, rebalance, rename, remove, revoke, reuse, repurpose, redistribute, or resell any commissioned/imported content within the server.

If a player:

the server may revoke access or reuse content at its sole discretion.

No refunds or compensation will be provided.


No Refund Policy

ALL SALES ARE FINAL.

Due to the nature of digital goods and virtual services, all purchases are non-refundable once processed or delivered.

We do not provide:

Support may be offered at staff discretion via Discord.


Server Changes, Wipes & Balancing

The server is continuously evolving. We reserve the right to:

These changes may occur at any time, with or without notice.

Purchased perks, items, and content are not guaranteed to remain permanent, exclusive, or unchanged.


Monthly Special Battle Pass Rewards

Monthly Special Rewards are promotional rewards included within the Battle Pass system and may consist of virtual items, weapons, vehicles, or other in-game content available through designated Battle Pass tiers, including but not limited to Tier 3 and Tier 4 rewards.

Monthly Special Rewards are offered as limited-time promotional content and may be rotated, modified, replaced, removed, reused, or reintroduced during future Battle Pass seasons or monthly promotions at the sole discretion of New Life LA server staff.

Receiving or purchasing access to a Monthly Special Reward does not guarantee permanent exclusivity, lifetime availability, or that the reward will never be made available again.

New Life LA server staff reserve the right to bring back previous Monthly Special Rewards, modify their availability, or include similar rewards in future Battle Passes or promotions without obligation to provide refunds, compensation, replacements, or additional benefits.


Inactivity Policy

Accounts inactive for extended periods may have perks, items, or benefits modified, reassigned, or removed.

Determination of inactivity is made solely by Server Staff.


Chargebacks & Payment Disputes

By purchasing, you agree not to initiate chargebacks or payment disputes after receiving digital goods or services.

If a chargeback occurs, we reserve the right to:

Fraudulent disputes will be treated as abuse of the payment system.


Abuse, Exploitation & Fraud

Any attempt to exploit, abuse, duplicate, leak, redistribute, or misuse store systems or server content may result in:

No refunds or compensation will be issued.


Limited License

All purchases grant a limited, revocable, non-transferable license to use virtual content within the server only.

This license may be modified or revoked at any time at staff discretion.

Purchases do not guarantee permanent access to any item, perk, or service.


Server Staff Rights

New Life LA Server Staff reserve the unrestricted right, at any time and at their sole discretion, to:

These actions may occur with or without prior notice, warning, explanation, evidence, compensation, or stated reason when deemed necessary by Server Staff.

Purchases do not guarantee permanent ownership, exclusivity, continued access, continued availability, protection from removal, or future availability of any virtual content, including Battle Pass rewards and Monthly Special Rewards.

All purchases grant only a limited, revocable, non-transferable license to access virtual server content and do not provide ownership rights to any items, assets, files, or intellectual property.

Access to purchased content may be modified, suspended, or revoked at staff discretion for reasons including, but not limited to, moderation, operations, development, balancing, security, policy enforcement, administrative decisions, or other internal server considerations.

No refunds, credits, replacements, compensation, or reimbursement will be provided for any changes, removals, revocations, reintroductions, or modifications to virtual content.


Account Termination

If an account is terminated:

No refunds or compensation will be provided.


Claim Period

All purchases must be claimed within 30 days unless otherwise stated.

Unclaimed purchases may be voided without compensation.


Account Transfers & Item Ownership

Purchases are tied to the original account only.

We do not transfer purchased items, perks, imports, services, or benefits between accounts, players, or individuals.

Transfer requests are rare exceptions and may be denied at any time.

Unauthorized selling, trading, or transferring of any server purchases or accounts is strictly prohibited.

Any attempts to bypass this rule through gifting, shared accounts, or third-party transfers are also strictly prohibited.


In-Game Loss, Robbery & Risk

By purchasing any item, service, or virtual good from the store, you acknowledge that all purchases are fully subject to normal server gameplay and roleplay systems.

All purchased content may be:

through gameplay, roleplay, server systems, or administrative action.

Purchases do not protect against in-game loss or roleplay consequences, and do not guarantee safety, protection, insurance, or recovery of any kind.

No refunds or compensation will be issued for any loss under any circumstance.


Real-World Trading Prohibited

You may NOT sell, trade, exchange, or transfer any purchased items, perks, imports, accounts, or services for real-world money or value, including but not limited to:

Any violation may result in permanent ban, blacklist, and removal of all purchases.


Payment Authorization

By completing a purchase, you confirm and agree that:

Unauthorized transactions may result in revoked access, removal of content, restrictions, cancellation of benefits, or account termination.


Limitation of Liability

The server, owners, staff, affiliates, contributors, contractors, moderators, and related parties shall not be liable for:

All content is provided on an “as available” and “as is” basis.

No guarantee is made regarding permanence, exclusivity, continued availability, future support, or uninterrupted access.


Service Availability

Server availability is not guaranteed.

Maintenance, interruptions, outages, migrations, restarts, balancing updates, service disruptions, feature removals, resets, wipes, downtime, or shutdowns may occur at any time with or without notice.

No compensation, refunds, credits, replacements, or reimbursements will be provided for service interruptions.


Regional Compliance

Users are responsible for complying with all laws, regulations, payment rules, platform requirements, and restrictions applicable within their local jurisdiction.

Users must comply with applicable laws and platform requirements in their region.

Participation and purchases are made at the user’s responsibility.


Privacy Reference

Use of the store, purchases, billing systems, and related services may also be subject to applicable privacy policies and payment processor rules.

Tebex processing, billing support, and related services may apply in addition to these Terms & Policies where applicable.

Users should review all applicable privacy documentation before making purchases.


Entire Agreement

These Terms & Policies constitute the complete agreement regarding purchases, server access, imports, virtual goods, services, perks, benefits, and related content.

Discord messages, announcements, advertisements, staff statements, community discussions, promotional material, or verbal representations do not override these Terms unless explicitly stated in writing.


Force Majeure

We are not responsible for outages, delays, interruptions, downtime, loss of access, service failures, or content loss caused by events outside our reasonable control, including but not limited to:

No compensation, credits, refunds, or reimbursements will be issued for these events.


Terms Updates

We reserve the right to modify, update, replace, revise, or remove portions of these Terms & Policies at any time. Notice may or may not be provided.

Continued use of the server, store, purchases, services, virtual items, imports, or related content constitutes acceptance of any updated Terms & Policies.

Users are responsible for reviewing these Terms periodically.


Policy Agreement

By completing a purchase, you confirm that you:

If you do not agree, do not make a purchase.

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